Posts Tagged ‘Backordering domains’

DropCatch.com – new domain backordering company with worst possible issue

DropCatch-another-backordering-companyHello and Assalamo Alaikum,

I am not sure if you guys are aware of new backordering service which was publicly beta launched some time back. I came to know about them when I placed the backorders with SnapNames, NameJet and other companies I found that it was caught by a company called DropCatch.com.

Later I found they are part of HugeDomains and they have caught over  1,000,000 for themselves and recently launched DropCatch for public. They offer backorders for .com and .net domains only. According to the conversation I had with them in past they currently have no plans to expand this to other TLDs.

So when I placed my first backorder it was clear that I was the winner because I received an email from them being the winner and can proceed to make payment of $59 and I tried to topup my account but later found that there were some more bidders and their support team apologized by saying we are still in beta and there was a bug which has been fixed. So ultimately the domain went through 5 days auction process. Yes, 5 days auction.

I gave my feedback to their team for changing from 5 days to 3 days and change the auction finish time 3 hours earlier which is quite near to what SnapNames, NameJet and other auction platform time ends. I was happy to see both these changes were made quite quickly and I appreciate that.

But the main problem is whatever the domain I have backordered goes into “Public Auction” since I started using them still exists and they don’t just care about it. Surely, it will hurt them in future and I hope they will listen to their clients or start losing them quickly.

This “Public Auction” is the worst thing I have seen at any backordering company. Let me give you an example for recently concluded auction at DropCatch. I backordered Bespoke.com along with other 44 bidders who had ordered this domain before it was caught by DropCatch. So once the auction started until it finished there were a total of 54 bidders. An increase of 10 bidders jumping into the action and I tell you all those additional bidders came really pumped up the bidding war. My highest bid was in five figures but if those people hadn’t come my chances to win that domain were far better.

Now I don’t have any complaints for those who jumped in at later stage or were not part of the initial backordering stage. All I have problem is with DropCatch system and their team who doesn’t really care about this. I have asked them numerous times to get rid of this or you will start losing interest from people involved in using your backordering service. Their answer as always was that I am the ONLY person who is asking for this change and no one else does!

Is that what you think DropCatch? Check out the comment section at DomainNameWire and you will come to know if I am the ONLY person dissatisfied and asking change for betterment.

This doesn’t make any sense to me that 2 people doing their research, putting all efforts and time finding the gem out of the rough and once the auction starts I simply jump in and start bidding including all other people who were not aware of that domain before the domain got started as public auction. That’s simply waste of time and utter nonsense for the person who did this research. Do you (DropCatch) think we domainers have plenty of time to waste?

Yes, I am still using them because there are not much people who knows about them compare to bidders at SnapNames and NameJet. So with less competition there is always a chance to get a domain at lesser price.

So any one had experienced DropCatch backordering service and what are your thoughts? Feel free to post a comment 🙂

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**UPDATE**
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Received a response from DropCatch.com official after I sent my and DNW article link mentioned below:

Hello AbdulBasit,

We are following the domain name article and have been discussing the issue you have raised for quite some time.

These things don’t change overnight and we will let you know (probably with a DropCatch blog post) what we decide to do when we have decided it. A lot goes into keeping something like this running. Your patience is appreciated.