We have seen many people talking about the best domain backordering companies but today I would like to share and discuss about the worst companies out there.
I have been backordering domains since many years and I found two companies which are worthless giving any top level domain backorder like .com/.net/.org. Those two companies are GoDaddy.com and DomainMonster.com
If you ask me which one I would rate the worst among these two than I would select GoDaddy because in comparison to both of them I found DomainMonster.com better. They have caught several .cc domains for me in the past but they are no longer good at catching those domains as well. GoDaddy have never caught any good .com/.net domain for me. I currently have 1 backorder credit with them which I am unable to use it for at least two years because they are never catching the domain of my caliber.
In my experience GoDaddy are able to catch only those domains which are not backordered at any place and can only beat hand registration. I have read somewhere on internet where a guy said he backordered with GoDaddy and they were unable to catch for him. Surprisingly, he was able to hand register it! Isn’t that shocking and frustrating. I also don’t like their system where we have to pay in advance and buy backorder credit and have to use it even though they don’t catch any good domain for you. I don’t think they give refund for this backorder credit after a long time.
As far as DomainMonster is concerned I have given .com/.net backorder and they have 100% failure track record of catching of these domains if that domain is backordered at some other place. I have talked with them regarding this matter in 2010 and got the following response:
“We are working to improve our snap app for .com domains, however this isnt something we can design, build, test and implement over night. We have several projects going in tandem presently, and we take the feedback on board as I said, and do whatever we can. We are aware that it has room for improvement, and when we are able to broadcast any improvements we will do so accordingly.”
More than two years have passed but I never saw any improvement in their system for catching any good .com/.net domains. I admit they were good at catching .cc domains in the past and I have got some decent domains through them but after a year or so they are beaten comprehensively by other registrars like 1API and Name.com in catching .cc/.tv domains.
I am not targeting specifically only at these two registrars but the thing is I have experienced with them very badly only with their backordering system. Although I have kept most of my domains with these two registrars because of their great pricing and top customer support.
I am sure there will be many more bad experiences and would love to hear from you guys which will help every other person to stay alert in future. Care to share with everyone?