Use same email address in WHOIS and for sending emails to end-users

As my father got involved on internet since late 1997 and started buying very few domains for business purpose which were related to his company name and products. My elder brother also showed some interest in early 2000 and I got late entry as I was very young that time and seriously had no interest in the beginning until I made few bucks online.

My brother bought several domains for his personal use and reselling purpose as well but never actively tried selling them. I asked him if I can try selling his domain and started using my email address @abdulbasit.com for selling his domain names. Mind you, he is having all domains under his personal email address. First up, I was not receiving good response from end-users and later one email reply opened my eyes that I must use same email address in WHOIS and for sending emails to end-users as well. The guy asked if I really owned this domain. I was like what the hell! Of course it’s my domain and the next reply was the email address I am trying to sell that domain is owned by someone else. That’s what the WHOIS says!

I told him the domain is of my family member and I am authorized to sell the domain. He was never interested and I was forced to change the email address in WHOIS to my ID because I wanted to sell that domain and contacted him again. From there on, he showed some confidence in talking with me. Eventually the deal didn’t go through because of pricing difference.

The thing I learned was to use the same email ID at both WHOIS and for sending emails to end-users which makes comfortable for the person who is dealing with you that the domain is owned by sender of email.

Care to share your experience in this regard? Have you had any experience like this before?

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AbdulBasit MakraniNikhil JainOmar NegronThe sales pitch letter I usually send to an end-user and how you can make it more effective | Domain Name News, Tips and Investing | AbdulBasit.comAbdulBasit Recent comment authors

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Jen
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Jen

Great point. However, the end user might not have ever questioned your ownership of your family’s domain had you simply positioned your initial email by clearly stating that you were “representing a client” or were “marketing the domain asset on behalf of your client.”

Attorneys aren’t the only professionals that work on behalf on clients and I landed my first deal last fall using this type of email.

It just adds a layer between me and the end user. Also for some larger corporate types, they seem to respond better to this type of language.

Just a thought.

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[…] Secondly, try to avoid using free email addresses like hotmail, yahoo, gmail accounts. Normally I use @AbdulBasit.com for sending emails. There are two things when I say to avoid using free email address. First, this doesn’t give good look. Secondly, when I use the email @AbdulBasit.com I always keep my domains under the same domain so the enduser in case checking the WHOIS will know that I am the legitimate owner of the domain I am offering to him. For more details about the second reason you can read my article written in past – Use same email address… Read more »

Omar Negron
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Hey Abdul.

This makes a lot of sense in my opinion. I think we will be implementing more of this in our marketing activities. It’s a very small change but could possibly make a big difference.

One thing I never liked was sending emails from gmails or free email accounts. We’ve been sending them from personal accounts now (our firstnamelastname.com) but those don’t match the whois.

We’ll give this a shot.

Thanks for the tip!

-Omar

Nikhil Jain
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Nikhil Jain

Hello! I’m quite new to domaining. Could you please throw some light on the process you follow to make outbound emails ? I mean the research that goes in it regarding the right person to be contacted at the right email address.

I’d appreciate your response and time on this.

Regards.