Hello and Assalamo Alaikum,

I have been using Uniregistry (formerly DomainNameSales) for years and it’s great to see new features and improvements are made every now and then.

Recently I noticed live chat feature at Uniregistry Market. Currently it’s available at Uniregistry Market, Transfer, and Register search pages only. All pages require you to be logged in. You will see a small chat logo at the bottom right. as shown in snapshot below:

Click on that and you will find several support team members you can start chat with:

I had a pleasant chat with Jordan who seems to be Manager of Customer Support team based in United Kingdom. Their support hours are 8am-5pm GMT UK. According to him, clients may have their brief issues get resolved. Nothing should carry over. Any issue requiring a longer wait will be moved to a ticket.

You may also attach any file/snapshot related to your concerned issues. Clients will also be able to rating chats once they are closed.

Feel free to comment and give your feedback.